NASHVILLE USED & NEW MUSIC

RETURN POLICY

The concept of a full-service music shop that paid equal attention to both used and new merchandise and provided customer service based in the personal experience and expertise of working musicians proved to be a winning formula. Starting with their small shop on Nolensville Road, Charlie and Jim grew their business, often tapping their own customer base for knowledgeable employees. In 1976, they formally incorporated the business as Musician's Flea Market, which within a couple of years adopted the name Music City Music Store.

Return Policy


  • If you receive a product damaged in shipping or a defective product, please contact us via phone or at info@nashvilleusedmusic.com to start a claim. Damage and defective product claims must be made within 48 hours of delivery.
  • Purchased Items must be returned within 72 hours in the same condition for a full refund. Items must be in original packaging, with all manuals, documents, accessories, etc. No broken or ripped packaging. Items must be free of any cosmetic issues, free from gig-ware and at store manager's discretion for cash back.
  • In-store purchased Items can be returned within 7 days for store credit. Items must be in original packaging, with all manuals, documents, accessories, etc.
  • No broken or ripped packaging, free of any cosmetic issues, free from gig-ware and at store manager's discretion.
  • ALL Pro Audio Gear has a 25% Re-stocking Fee. This includes microphones, mixers, Interfaces, Studio/Live Speakers, Headphones ect. Must include all cables, cords & paperwork that comes with items.
  • ALL purchases $500 or more is subject to a 15% restocking and handling fee.
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